Privacy Policy

PCM Services, LLC (“Company,” “we,” “our,” or “us”) respects the privacy of users of our website, applications, and services (collectively, “Service”). This Privacy Policy governs the use, collection, disclosure, and protection of personal information from you by the Company and its affiliates through your use of our Service. It also informs you of the rights and choices you have with respect to your personal information, and how you can reach us to exercise your rights or ask questions.

Types Of Information Collected

We and any third party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining, or providing internal support may collect information in two broad categories:

• Information You Provide Voluntarily
• Usage Information relating to your interactions with us and the Service (including information you submit or upload directly).

Personal information we collect may include:

• Personal & Basic Identifiers: Real name, alias, postal address, phone number, unique personal identifier, online identifier, IP address, email address, account name.
• Demographic Data: Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical/mental disability, veteran or military status.
• Commercial Information: Records of personal property, products/services purchased, obtained, or considered, and other purchasing histories or tendencies.
• Device & Online Identifiers: IP address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
• Internet or Similar Network Activity: Browsing history, search history, and information on your interaction with our website, application, or advertisement.
• Sensitive Personal Information: Precise geolocation, racial/ethnic origin, health data, religious or philosophical beliefs.

How We Use Personal Information

We may use the information we collect to:

• Communicate with you about inquiries, our Service, and other products or services.
• Provide, operate, and improve our Services, and develop new features or opportunities.
• Train AI models and build AI-powered features using publicly available data.
• Analyze usage for research, analytics, and to customize marketing/advertising.
• Send surveys, promotions, and marketing materials tailored to your interests.
• Comply with laws and maintain the security and integrity of our Service.

How We Share Personal Information

We may share your personal information with:

• Affiliates: Companies we control or that control us, to communicate about products/services of interest.
• Partners: Companies we have contracted with to provide Services.
• Service Providers: Vendors processing data on our behalf under strict confidentiality obligations.
• With Your Consent or as Disclosed: Optional features (e.g., promotions) may share data with third parties if you opt in.
• To Comply with Law: Governmental agencies, courts, or to enforce our Terms of Use or protect rights and safety.
• Corporate Transactions: In bankruptcy, merger, acquisition, or asset sale scenarios, your data may transfer as an asset.
• Aggregated/De-identified Data: Analytics and usage trends shared without limitation.

Children’s Privacy

We do not knowingly collect personal information from anyone under 13. If discovered, we will promptly delete such data.

Cookies

We may use browser “cookies” to ensure the Services function properly and to optimize the user experience while using the Services. We may assign a unique identifier to your device. Cookies help us:

• Track Service usage and performance
• Personalize your experience
• Keep you logged in

Types of Cookies:

• Essential Cookies – Required for core functionality.
• Performance & Functional Cookies – Measure traffic, improve performance.
• Targeted Advertising Cookies – Build interest profiles for ad delivery.
• Social Media Cookies – Enable sharing via Facebook, Twitter, etc.

Managing Cookies

You can block or delete cookies via your browser settings. For instructions, see:

• Chrome
• Firefox
• Opera
• Internet Explorer
• Safari
• Edge

Digital Advertising, Web-Session Recording & Analytics

We may utilize Service Providers for data and analytics support. To do so, we may share Personal Information or cookies, web beacons, device identifiers, and other technologies to collect information. Our Service Providers and we may use this information to analyze and track data, reconstruct or observe activity related to a session, and other uses. We may employ:

• Tracking Pixels & Clear GIFs to log page views and interactions.
• Google Analytics for aggregated traffic analysis. Opt-out: https://tools.google.com/dlpage/gaoptout
• Meta Pixel for Facebook ad targeting and effectiveness. Opt-out: https://www.facebook.com/settings?tab=ads
• Site-visit Recordation (e.g., ActiveProspect’s TrustedForm) to document consent details.
• Web Beacons embedded in pages/emails to capture limited usage data.
• Unique Internal Identifiers to personalize your experience.
• Chatbot Technology powered by AI to answer queries—may collect chat transcripts and usage metrics.

Information Security

We maintain reasonable safeguards to protect your data but cannot guarantee absolute security.

Opting Out or Unsubscribe

You may opt out of marketing emails, calls, or texts by emailing contact@pcmgrowth.com. We will comply within 10 business days. Essential service notices may still be sent.

State Privacy Rights

Some states require that we provide additional information regarding our privacy practices and your privacy rights. Some of the rights listed below may depend on whether you are a resident of a state with specific privacy law, as well as other state dependent factors.

• Know & Access
• Correct
• Delete
• Data Portability
• List Third-party Disclosures
• Opt out of targeted advertising, sale, or sharing

Exercise these rights via email contact@pcmgrowth.com.

California Residents

California residents may have additional rights as detailed in our Privacy Notice for California Residents. California residents may request details on sharing with third parties under Cal. Civ. Code § 1798.83 by contacting contact@pcmgrowth.com.

Do-Not-Track Signals

We do not honor browser “Do Not Track” settings.

Nevada Privacy Rights

Nevada residents may opt out of sale to data brokers by contacting contact@pcmgrowth.com with proof of website visited and email used. Allow 30 days for response.

Contact Us

For questions or to exercise your rights, email contact@pcmgrowth.com.

Changes to the Privacy Policy

We may update this Policy by posting a revised version here with a new “Effective Date.” Please review periodically.